User account
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1 Overview
Your Veloopti user account contain the credentials that you use to access Veloopti. We don’t delete or disable your Veloopti user account after a certain period of time. Your account will always keep on working giving you access to Veloopti. You can use the same user account for all of Veloopti which means you don't need to create different accounts for different customers. One account can give you access to any number of the Veloopti organisations.
2 Creating an account
- Main article: Obtaining login credentials
There are two ways to join Veloopti.
- Use the [Get started free] button on the Veloopti website.
- Accept an invitation sent to you from an organisation.
2.1 email addresses
Veloopti allows you to have multiple email addresses associated to your account. This allows you to have notifications sent to different email addresses for different organisations. This allows you to work for multiple organisations and receive the notifications for a specific customer email address. One unique email address may be used for each organisation.
Note:Only primary Gmail accounts are permissible. You are not able to use the + character to create multiple veloopti accounts.
3 Logging on
You are able to login with either your primary email addresses or any one of your notification email addresses. If you login with your notification email address then you will be automatically logged on to the organisation that it is associated with.
3.1 Organisations
As a user you can be a member of zero, one, or many organisations. Veloopti is not much use without being a member of an organisation so create one of your own if you find yourself without one.