User account

Revision as of 16:20, 9 December 2018 by Nigel (talk | contribs)

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1 Overview

Your Veloopti User account are the credentials that you use to access Veloopti. We don’t delete or disable your Veloopti user account after a certain period of time. Your account will always keep on working giving you access to Veloopti. You can use the same user account for all of Veloopti which means you don't need to create different accounts for different customers.. One account can give you access to any number of the Veloopti instances.

2 Creating an account

There are two ways to join Veloopti.

  1. Use the [Get started free] button on the Veloopti website.
  2. Accept an invitation sent from an already existing organisation.

2.1 email addresses

Veloopti allows you to have multiple email addresses for notifications. This allows you to separate your notification emails into the email account that you use for each organisation. One unique email address may be used for each organisation.

3 Logging on

You are able to logon with either your account email addresses or any one of your notification email addresses. If you logon with your notification email address then you will be automatically logged on to the organisation that it is associated with.

3.1 Organisations

As a user you can be a member of zero, one, or many organisations. Veloopti is not much use without being a member of an organisation so create one of your own if you find yourself in this position.

3.2 Obtaining access to an organisation

To join an already existing organisation you need to receive an invitation from the organisation. Once your email address has been sent an invitation you are able to accept it for access to the organisation.

3.3 Roles