Difference between revisions of "Messages"
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| + | [[Welcome_to_Veloopti_help|Home]] > [[:Category:Administration|Administration]] > [[:Category:Workflows|Workflows]] > [[Messages|Messages]] | ||
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== Overview == | == Overview == | ||
| − | Messages are a short communication sent from one user or component of Veloopti to another. They are on your [Profile_view|profile]] page that is found using the silhouette in the top right hand corner of the page. Below is an example of what they look like. | + | Messages are a short communication sent from one user or component of Veloopti to another. They are on your [[Profile_view|profile]] page that is found using the silhouette in the top right hand corner of the page. Below is an example of what they look like. |
[[file:Messages.png|800px]] | [[file:Messages.png|800px]] | ||
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! Veloopti message | ! Veloopti message | ||
| The Veloopti company | | The Veloopti company | ||
| − | | A message sent from Veloopti notifying you of a change to how | + | | A message sent from Veloopti notifying you of a change to how it operates and with new features or enhancements that effect you. |
| Yes | | Yes | ||
|- | |- | ||
| Line 58: | Line 62: | ||
== Message details == | == Message details == | ||
| − | Click on the message line to open it. Once a message is opened its contents can be read. Use the | + | Click on the message line to open it. Once a message is opened its contents can be read. Use the [[file:button back.png|75px]] button to return to the list of messages and the [[file:Button delete message.png|125px]] button to permanently remove the message from your inbox. |
' | ' | ||
[[file:Message_detail.png|800px]] | [[file:Message_detail.png|800px]] | ||
| − | [[Category: | + | [[Category:Workflows]] |
Latest revision as of 22:06, 24 September 2017
Home > Administration > Workflows > Messages
1 Overview
Messages are a short communication sent from one user or component of Veloopti to another. They are on your profile page that is found using the silhouette in the top right hand corner of the page. Below is an example of what they look like.
2 Message bubbles
The number of messages that have not been read are visible in the form of a blue message bubble 
. The number inside the bubble is the number of unread messages that are in your inbox.
3 Message types
There are three different types of messages with each one alerting you to a change, notification or general information from the sender.
| Message type | Sender | Description | Response possible |
|---|---|---|---|
| Veloopti message | The Veloopti company | A message sent from Veloopti notifying you of a change to how it operates and with new features or enhancements that effect you. | Yes |
| Organisation message | An organisation | A message sent from your organisation notifying you of a change to your user account privileges. | No |
| User message | A Veloopti user | A message sent from one Veloopti user to another | Yes |
4 Message columns
The message columns are mostly pretty self explanatory. If clarity is required then a description of them is below.
| Column | Description |
|---|---|
| Status |  The message is unread  The message is read
|
| From | The entity that sent the message. Can be either: a user, an organisation or the Veloopti company. |
| Subject | A short description that explains the purpose of the message. |
| Received | The date/time that the message was sent to you. |
| Expires In | The date/time that the message will be removed from your message inbox |
5 Message details
Click on the message line to open it. Once a message is opened its contents can be read. Use the 
button to return to the list of messages and the 
button to permanently remove the message from your inbox.
'
