Difference between revisions of "User account"

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== Overview ==
 
== Overview ==
  
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Your Veloopti User account are the credentials that you use to access Veloopti. One user account can access any number of organisations.
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Your Veloopti user account gives you access Veloopti and all organisations that you are a member of. You can use the same user account for all of Veloopti which means you don't need to create different accounts for different monitoring environments. One account can give you access to any number of the Veloopti organisations.
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We don’t delete or disable your Veloopti user account after a certain period of time. Your account will always keep on working giving you access to Veloopti.
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=== Organisations ===
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As a user you can be a member of zero, one, or many organisations. Veloopti is not much use without being a member of an organisation so create one of your own if you find yourself without one.
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=== email addresses ===
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Your Veloopti account has a primary email address and can have multiple notification email addresses. This allows you to have notifications sent to different email addresses from your primary address. It also let you work for multiple organisations with each one having a different customer email address. One unique email address may be used for each organisation.
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:[[file:Warning.png|20px]]             '''Note:'''Only primary Gmail accounts are permissible. You are not able to use the + character to create multiple veloopti accounts.
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:[[file:Warning.png|20px]]             '''Note:'''You currently are not able to change your primary email address, but this will be enhanced so you can in the future.
  
 
== Creating an account ==
 
== Creating an account ==
 
:''{{TNT|Main|Obtaining login credentials}}''
 
:''{{TNT|Main|Obtaining login credentials}}''
 
There are two ways to join Veloopti.
 
There are two ways to join Veloopti.
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# Use the [Get started free] button on the Veloopti website.
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# Use the [https://veloopti.com.au/join [Get started free]] button on the [https://veloopti.com.au Veloopti] website.
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# Accept an invitation sent from an already existing organisation.
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# Accept an [[User_invitation|invitation]] sent to you.
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=== email addresses ===
 
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Veloopti allows you to have multiple email addresses for notifications. This allows you to separate your notification emails into the email account that you use for each organisation. One unique email address may be used for each organisation.
 
  
 
== Logging on ==
 
== Logging on ==
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You are able to logon with either your account email addresses or any one of your notification email addresses.  If you logon with your notification email address then you will be automatically logged on to the organisation that it is associated with.
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You are able to login with either your primary email addresses or any of your notification email addresses.  Logging on with your primary email address will take you to your default organisation. Logging on with your notification email address will take you to the organisatin that it is associated with.
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=== Organisations ===
 
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As a user you can be a member of zero, one, or many organisations. It's not that much fun without having an organisation to access so create one of your own if you find yourself in this position.
 
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=== Obtaining access to an organisation ===
 
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To join an already existing organisation you need to receive an invitation from the organisation. Once your email address has been sent an invitation you are able to accept it for access to the organisation.
 
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=== Roles ===
 
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[[Category:Basics]] [[Category:Users]]
 
[[Category:Basics]] [[Category:Users]]

Latest revision as of 21:50, 31 March 2019

Home > An Overview > Basics > User account

1 Overview

Your Veloopti user account gives you access Veloopti and all organisations that you are a member of. You can use the same user account for all of Veloopti which means you don't need to create different accounts for different monitoring environments. One account can give you access to any number of the Veloopti organisations. We don’t delete or disable your Veloopti user account after a certain period of time. Your account will always keep on working giving you access to Veloopti.

1.1 Organisations

As a user you can be a member of zero, one, or many organisations. Veloopti is not much use without being a member of an organisation so create one of your own if you find yourself without one.

1.2 email addresses

Your Veloopti account has a primary email address and can have multiple notification email addresses. This allows you to have notifications sent to different email addresses from your primary address. It also let you work for multiple organisations with each one having a different customer email address. One unique email address may be used for each organisation.

Warning.png             Note:Only primary Gmail accounts are permissible. You are not able to use the + character to create multiple veloopti accounts.
Warning.png             Note:You currently are not able to change your primary email address, but this will be enhanced so you can in the future.

2 Creating an account

Main article: Obtaining login credentials

There are two ways to join Veloopti.

  1. Use the [Get started free] button on the Veloopti website.
  2. Accept an invitation sent to you.

3 Logging on

You are able to login with either your primary email addresses or any of your notification email addresses. Logging on with your primary email address will take you to your default organisation. Logging on with your notification email address will take you to the organisatin that it is associated with.

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