Difference between revisions of "Event page"

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== Overview ==
 
== Overview ==
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The events page shows you the event and its properties. Events have many different properties that are able to be used in different ways
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The events page shows you the event and its properties.
  
 
== Event tabs ==
 
== Event tabs ==
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|'''Description'''
 
|'''Description'''
 
|-
 
|-
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|[[Event_page#Overview|Overview]]
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|[[Event_page#Overview_2|Overview]]
 
|This tab contains the event properties and event  
 
|This tab contains the event properties and event  
 
|-
 
|-
 
|[[Event_page#Comments|Comments]]
 
|[[Event_page#Comments|Comments]]
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|An annotation that a user writes and is associated with the event.  Can be viewed either on the Comment or Audit tab of the event.
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|Any annotation that a user writes and is associated with the event.  Can be viewed either on the comment or audit tab of the event.
 
|-
 
|-
 
|[[Event_page#Actions|Actions]]
 
|[[Event_page#Actions|Actions]]
 
|This shows the results of an action that has been run while the event was open.
 
|This shows the results of an action that has been run while the event was open.
 
|-
 
|-
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|[[Event_page#Previous_Events|Previous Events]]
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|[[Event_page#Previous_Events|Previous Events]]
 
|Two things are shown on this tab.
 
|Two things are shown on this tab.
 
#A duplicate is an event that has the same event properties as the original and therefore is classified as a duplicate. It will appear as a increment of the duplicate count as a date/time field.
 
#A duplicate is an event that has the same event properties as the original and therefore is classified as a duplicate. It will appear as a increment of the duplicate count as a date/time field.
 
#A Previous Event is an event that has been previously closed  
 
#A Previous Event is an event that has been previously closed  
 
|-
 
|-
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|[[Event_page#Audit_Log#Audit log]]
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|[[Event_page#Audit_Log|Audit log]]
 
|The Audit log  
 
|The Audit log  
 
|-
 
|-
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|The date/time that appears in the logfile. If this does not exist then it is the date/time that the Veloopti agent performed the logfile scan.
 
|The date/time that appears in the logfile. If this does not exist then it is the date/time that the Veloopti agent performed the logfile scan.
 
|-
 
|-
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|SNMP Trap
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|SNMP Trap
 
|The date/time that appears in the SNMP trap
 
|The date/time that appears in the SNMP trap
 
|-
 
|-
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|-
 
|-
 
|Received
 
|Received
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|The date/time that the event was received by the Veloopti [[Data_aggregator|data aggregator]].
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|The date/time that the event was received by the Veloopti [[Agent_controller|agent controller]].
 
|-
 
|-
 
|Last Occurred
 
|Last Occurred
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|The latest "First Occurred" date.  If this is not the same as the First Occurred date then there will be event duplicates.
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|This is the last time that an event was received that matched the event parameters. It is the latest "First Occurred" date of the last event that was received.
 
|-
 
|-
 
|ITIL Component
 
|ITIL Component
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|The [[Glossary_of_acronyms#G|ITIL]] component that the event relates to: Availability, Capacity or Security.
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|The [[Glossary_of_acronyms#I|ITIL]] component that the event relates to: Availability, Capacity, Performance or Security.
 
|-
 
|-
 
|Custom event properties
 
|Custom event properties
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|Custom event properties appear at the bottom of the standard event properties. This can be things like: eventID for windows event logs; URL for URL monitor policy; or anything for an inbound API policy.
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|Custom event properties appear at the bottom of the standard event properties. These are properties that are specific to the event. This can be things like: eventID for windows event logs; URL for URL monitor policy; or anything for an inbound API policy.
 
|-
 
|-
 
|}
 
|}
  
 +
=== Comments ===
  
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=== Comments ===
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Type in the section that say "Add a new comment" and click on the [[file:Add comment.png|70px]] button to add your comments to the event.
  
 
=== Actions ===
 
=== Actions ===
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Any actions that have been run that are associated with this event appear here.
  
 
=== Previous Events ===
 
=== Previous Events ===
 +
This tab contains the previous events and duplicates that are associated with the event.
 +
 +
==== Duplicates ====
 +
Any duplicate events that have been received since the event was first opened appear here.
 +
 +
==== Previous Events ====
 +
This contains the previous events that occurred that are of a similar nature to the event being viewed.
 +
 +
'''Occurred''':
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The last time either the event or a duplicate of the event was received. Click on the link to take you directly to this event.
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 +
'''Node''':
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The node name that the event occurred on.
  
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=== Audit Log ===
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'''Closing Comment''':
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This contains the closing comment if one was entered at the time of closing it.
  
 +
'''Number of comments''':
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This contains the total number of comments for the event.
  
 +
=== Audit Log ===
 +
This tab contains the audit log for the event. Anything that occurs in relation to the event occurs here.
 +
# The time the event was first opened
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# Severity increases and decreases
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# Notifications that were sent to users
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# Action results
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# The closure time
  
 
[[Category:Viewing objects]] [[Category:Events]]
 
[[Category:Viewing objects]] [[Category:Events]]

Revision as of 23:32, 20 August 2017

Home > Using > Standard User Interface > Viewing objects > Event page

1 Overview

The events page shows you the event and its properties.

2 Event tabs

Event tabs
Tab Description
Overview This tab contains the event properties and event
Comments Any annotation that a user writes and is associated with the event. Can be viewed either on the comment or audit tab of the event.
Actions This shows the results of an action that has been run while the event was open.
Previous Events Two things are shown on this tab.
  1. A duplicate is an event that has the same event properties as the original and therefore is classified as a duplicate. It will appear as a increment of the duplicate count as a date/time field.
  2. A Previous Event is an event that has been previously closed
Audit log The Audit log

2.1 Overview

Event properties
Property Description
ID A GUID that distinguishes all of the messages. Primarily used to tell similar events apart.
Severity Standard categorisation based on the significance of an event:
  • Information - The event does not require any immediate action and does not represent an exception.
  • Warning - The event is generated when an application is approaching a threshold. Warnings are intended to notify you in order for you to take the necessary actions to prevent an exception occurring.
  • Exception - This mean that the application is impacted and presents a failure, performance degradation or loss of functionality (web server down, database stopped responding, etc).
Status The state of event being either open or closed.
Node The name of the node where the event was received.
First Occurred The date/time that the event was detected by the management application.
Type First occurred
Policy The time that the Veloopti agent detected the event
Logfile The date/time that appears in the logfile. If this does not exist then it is the date/time that the Veloopti agent performed the logfile scan.
SNMP Trap The date/time that appears in the SNMP trap
API The date/time that is sent through the API. If this does not exist then it is the date/time that the Veloopti agent received the API event.
Received The date/time that the event was received by the Veloopti agent controller.
Last Occurred This is the last time that an event was received that matched the event parameters. It is the latest "First Occurred" date of the last event that was received.
ITIL Component The ITIL component that the event relates to: Availability, Capacity, Performance or Security.
Custom event properties Custom event properties appear at the bottom of the standard event properties. These are properties that are specific to the event. This can be things like: eventID for windows event logs; URL for URL monitor policy; or anything for an inbound API policy.

2.2 Comments

Type in the section that say "Add a new comment" and click on the Add comment.png button to add your comments to the event.

2.3 Actions

Any actions that have been run that are associated with this event appear here.

2.4 Previous Events

This tab contains the previous events and duplicates that are associated with the event.

2.4.1 Duplicates

Any duplicate events that have been received since the event was first opened appear here.

2.4.2 Previous Events

This contains the previous events that occurred that are of a similar nature to the event being viewed.

Occurred: The last time either the event or a duplicate of the event was received. Click on the link to take you directly to this event.

Node: The node name that the event occurred on.

Closing Comment: This contains the closing comment if one was entered at the time of closing it.

Number of comments: This contains the total number of comments for the event.

2.5 Audit Log

This tab contains the audit log for the event. Anything that occurs in relation to the event occurs here.

  1. The time the event was first opened
  2. Severity increases and decreases
  3. Notifications that were sent to users
  4. Action results
  5. The closure time
Retrieved from "http://help.veloopti.com.au/index.php?title=Event_page&oldid=3763"