Difference between revisions of "Event"
From Veloopti Help
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END IF | END IF | ||
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IF the event matches a storm rule THEN | IF the event matches a storm rule THEN | ||
Perform the storm rule | Perform the storm rule | ||
END IF | END IF | ||
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IF the event has a notification THEN | IF the event has a notification THEN | ||
Perform the notification | Perform the notification | ||
Revision as of 22:54, 31 July 2017
1 Overview
According to ITIL events can can be defined as: any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the delivery of IT service and evaluation of the impact a deviation might cause to the services.
2 Event processing
The flow of an event into Veloopti is described as follows
IF the event is in in outage THEN End ELSE IF the event is a duplicate THEN Increment the duplicate count by one ELSE The event then enters Veloopti and starts its event lifecyclen END IF IF the event matches a storm rule THEN Perform the storm rule END IF IF the event has a notification THEN Perform the notification END IF