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According to ITIL events can can be defined as: ''any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the delivery of IT service and evaluation of the impact a deviation might cause to the services''.
== Event processing ==
The flow of an event into Veloopti is described as follows
IF the event is in in [[Outage|outage]] THEN
End
ELSE
IF the event is a duplicate THEN
Increment the [[Event_lifecycle#Previous_events_and_duplicates|duplicate count]] by one
ELSE
The event then enters Veloopti and starts its [[Event lifecycle|event lifecycle]]n
END IF
IF the event matches a storm rule THEN
Perform the storm rule
END IF
IF the event has a notification THEN
Perform the notification
END IF
[[Category:Events]]