Difference between revisions of "Faq"

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m (Nigel moved page Frequently asked questions to Faq)
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== Overview ==
 
== Overview ==
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This contains a list of the most common frequently asked questions that we hear about Veloopti.  If one isn't there that you think should be then drop us a [http://veloopti.com.au/support/question line]
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== Why can't I see the 5 minute/hourly data points? ==
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When viewing data it is important to realise that it can be in seen in different levels of [[Collecting data|granularity]]. When viewing a a year of data it is shown in daily points. When zooming into a month it will show the data in hourly metrics.  And if you zoom into a day it will be shown at the greatest level of granularity that Veloopti holds, down to secondly.

Revision as of 21:26, 3 September 2017

1 Overview

This contains a list of the most common frequently asked questions that we hear about Veloopti. If one isn't there that you think should be then drop us a line

2 Why can't I see the 5 minute/hourly data points?

When viewing data it is important to realise that it can be in seen in different levels of granularity. When viewing a a year of data it is shown in daily points. When zooming into a month it will show the data in hourly metrics. And if you zoom into a day it will be shown at the greatest level of granularity that Veloopti holds, down to secondly.